.panel.case-conversation{padding:0;overflow:hidden;background:#f7f8fa}.conversation-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:20px 22px 10px;background:white}.conversation-heading h2{font-size:18px;margin:0}.conversation-heading .eyebrow{font-size:10px;letter-spacing:.8px;color:var(--muted);margin:0 0 5px}.conversation-heading a{font-size:12px}.conversation-notice{font-size:11px;line-height:1.8;padding:0 22px 18px;margin:0;background:white;color:var(--muted);border-bottom:1px solid #edeff3}.case-thread{display:flex;flex-direction:column;gap:16px;padding:22px 18px;max-height:650px;overflow-y:auto;overscroll-behavior:contain}.case-thread-empty{text-align:center;padding:24px 10px}.case-thread-empty h3{font-size:15px}.case-thread-empty p{font-size:12px;color:var(--muted)}.case-message{display:flex;min-width:0}.case-message.sent{justify-content:flex-end}.case-message-content{display:flex;flex-direction:column;align-items:flex-start;gap:5px;max-width:86%;min-width:0}.case-message.sent .case-message-content{align-items:flex-end}.case-message small{font-size:10px;color:var(--muted);line-height:1.7;overflow-wrap:anywhere}.case-bubble{background:white;border:1px solid #e4e7ec;border-radius:16px 16px 16px 4px;padding:12px 14px;margin:0;font-size:13px;line-height:1.65;color:#0c1e34;overflow-wrap:anywhere;max-width:100%}.case-message.sent .case-bubble{background:#0fb3a1;border-color:#0fb3a1;border-radius:16px 16px 4px 16px}.case-composer{background:white;border-top:1px solid #edeff3;padding:20px}.case-composer textarea{background:#f1f3f5;border-radius:14px;min-height:84px}.case-composer .muted{font-size:10px;line-height:1.8;margin:14px 0 0}.case-composer .check{font-size:11px}.conversation-actions{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.conversation-actions a,.conversation-actions button{display:inline-flex;align-items:center;gap:9px;font-size:12px}.conversation-actions img,.case-file img{flex:none}.case-file{display:flex;align-items:center;gap:11px;border:1px solid #e4e7ec;border-radius:14px;padding:11px 12px;background:white;max-width:100%;width:100%;box-sizing:border-box;color:#0c1e34}.case-file>div{flex:1;min-width:0}.case-file strong{font-size:12px;display:block;overflow-wrap:anywhere;line-height:1.7}.case-file small{display:block;font-size:10px;color:var(--muted);margin-top:2px}.case-file-icon{display:flex;align-items:center;justify-content:center;width:34px;height:34px;border-radius:10px;background:#e6f6f3;flex:none}.case-file-icon.own{background:#f1f3f5}.case-download{display:flex;align-items:center;justify-content:center;flex:none;min-width:44px;min-height:44px;border-radius:10px}.case-download:hover{background:#f1f3f5}.case-file-tabs{display:flex;gap:3px;padding:3px;background:#f1f3f5;border-radius:10px;margin:16px 0}.case-file-tabs a{flex:1;padding:9px 6px;text-align:center;font-size:11px;border-radius:8px;color:var(--muted);line-height:1.7}.case-file-tabs a[aria-current]{background:white;color:#0c1e34;box-shadow:0 1px 3px #0c1e341a;font-weight:600}.case-document-entry{margin:12px 0 18px}.case-document-entry details{font-size:11px;padding:12px 4px 0}.case-document-entry details p{line-height:1.8}.case-document-entry .muted{font-size:11px;margin-top:8px}.case-upload{border-top:1px solid #edeff3;margin-top:20px;padding-top:20px}.case-upload p{font-size:11px;line-height:1.8}.case-upload input[type=file]{font-size:11px;padding:12px 8px}.case-upload .check{font-size:11px}.case-conversation>.notice{margin:0;border-radius:0}.case-conversation a:focus-visible,.case-documents a:focus-visible{outline:3px solid #008a7d;outline-offset:2px}
@media(max-width:390px){.service-columns .panel.case-conversation{padding:0}.conversation-heading{padding:18px 16px 8px}.conversation-notice{padding:0 16px 14px}.case-thread{padding:18px 12px}.case-composer{padding:16px}.case-message-content{max-width:92%}.case-bubble{font-size:12px;padding:11px 12px}.case-file{gap:8px;padding:10px}.case-file-tabs a{font-size:10px}.conversation-actions .button{width:100%;justify-content:center}.case-file strong{font-size:11px}}